Yes. We sell 100% original Maruderm products sourced through trusted channels. We do not sell replicas, imitations, or counterfeit products.

Maruderm is a Turkish skincare brand, and its products are manufactured in Türkiye. You can find the country of origin and product information on the packaging.

Our products are sourced through trusted suppliers and arrive in their original Maruderm packaging. If you have any concerns about the authenticity of a product you received, please contact us and we’ll be happy to assist.

Yes. Products are delivered in their original packaging and with the manufacturer’s seals where applicable.

Absolutely not. We carefully check product expiry information before dispatching orders. Products are stored appropriately to help maintain their quality.

It depends on your skin type and your specific concerns. Each product page includes information about its ingredients, benefits, and intended use. If you’re unsure, feel free to contact us and we’ll help you choose.

Some Maruderm products may be suitable for sensitive skin, but everyone’s skin reacts differently. We recommend checking the ingredient list and performing a patch test before introducing a new product.

Some products work well together, while certain active ingredients are better introduced gradually or used separately. If you’re building a routine, we recommend checking the instructions for each product or contacting us for guidance.

Not necessarily. Different products are formulated for different skin types and concerns. Please refer to the individual product description before purchasing.

Maruderm offers products targeting various skincare concerns, but results vary from person to person. Skincare products are not a substitute for professional medical advice.

We currently deliver across Lebanon.

Orders are typically delivered within 1-3 business days, depending on your location and the delivery schedule.

Delivery fees are free above 50$
5$ for orders less than 50$

If tracking is available for your order, we’ll provide the relevant tracking information once your order has been dispatched.

Contact us as soon as possible after placing your order. If your order hasn’t been dispatched yet, we’ll do our best to update the information.

Our delivery partner may contact you to arrange another delivery attempt. Please make sure your phone number is correct when placing your order.

We accept [cash on delivery / credit or debit cards / online payment / other methods].

Yes. Online payments are processed through our secure payment provider, and we do not store your full card details.

Yes, we offer cash on delivery across Lebanon.

For hygiene and safety reasons, opened or used skincare products cannot be returned or exchanged. Unopened products may be eligible subject to our return policy.

Please contact us as soon as possible after receiving your order. We’ll arrange the appropriate solution.

Send us a photo of the product and packaging as soon as you receive your order. We’ll review the issue and help resolve it.

You can request cancellation before your order is dispatched. Once an order has been shipped, cancellation may no longer be possible.

The ingredients are listed on the individual product page and/or on the product packaging.

Usage instructions vary by product. Always follow the instructions provided on the packaging or product page.

This depends on the product, your skin, and how consistently you use it. Some products may provide noticeable benefits relatively quickly, while others require several weeks of consistent use.

If you’re pregnant or breastfeeding, we recommend checking the ingredients of each product with your doctor or dermatologist before use.